Switch To Clarity Wireless

How to keep your phone & number when you switch:

To bring your current phone to our network your phone must..

Be paid in full

If you financed your device over a set number of months, it has to be paid off so you own it and can switch network.

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Be Unlocked

Some carriers lock their phones to prevent them from being used on competitive networks. Check with your carrier to make sure your phone is unlocked.

Be Compatible

To be compatible with our network phone must have the correct antenna and software.

Bring your phone to Clarity.

Unlocked, compatible device, SIM & qualifying service req’d. Check your warranty and current wireless carrier contract to confirm ability to unlock your device.

ACTIVATE FROM ANYWHERE

Activating is faster, easier and more affordable than ever with the Clarity app page.

NO CONTRACT, NO HASSLE

Month-to-month subscription. No contracts or hidden fees. Upgrade when you want to.

NO HIDDEN THROTTLING

All our customers get the same powerful network experience and our fastest data nationwide.

NATIONWIDE 5G COVERAGE

Enjoy Clarity Wireless anywhere in the U.S., Puerto Rico and U.S. Virgin Islands.

Protect the phone you love.

Get Clarity Protect  Device Protection when bringing in your own phone. The enrollment eligibility window is being extended from seven days to 30 days—and the device must pass an Visual Mechanical Inspection.

Get Started

Got questions?

How do I bring my phone from my Carrier to Clarity?
  1. First, use the IMEI number to check if your  phone is unlocked and compatible with Clarity  network. Hint: Most Verizon phones are unlocked, but the phone also needs to be compatible with the Clarity Wireless.
  2. Once your compatible phone is unlocked, purchase a Clarity Wireless SIM card and choose a Clarity plan.
  3. Replace the existing SIM card in your phone with the new Clarity Wireless SIM card. 
My device is compatible and unlocked. How do I join Clarity Wireless?

Once you know that your phone is compatible and unlocked, follow these steps:

 

  1. Purchase a Clarity Wireless SIM card and choose a Clarity plan.
  2. Replace the existing SIM card in your phone with the new Clarity SIM card. 
  3. Want to keep your existing phone number? After you install the new SIM card, you transfer your number to Clarity Wireless.

 

If you have questions, please call 1-877-870-8901 or visit your nearest Clarity Wireless store.

How do I check if I can bring my phone to Clarity Wireless?

Using your own phone with Clarity Wireless is fast, easy, and economical. If you want to bring your own phone, you’ll first need to check if your phone is compatible with the Clarity Wireless network and see if it’s unlocked. Some phones have network hardware that may not work well with Clarity Wireless network partners. We want you to have a great experience using our network, so if your phone isn’t compatible, we recommend an upgrade to a new Clarity phone. If your phone is locked, contact your current carrier to request unlocking.

What's an IMEI number?

The IMEI (International Mobile Equipment Identity) number is a unique 15-digit number that identifies a specific mobile device. IMEI numbers are issued by the GSM Association, which supports mobile operators and device makers. An IMEI number can be used to determine the device make and model, and whether the device is locked or unlocked. If a device has been lost or stolen, the IMEI can also be used to block it from being used on most carrier networks, including Clarity Wireless.

Why do you use the IMEI to check network compatibility?

Using the IMEI is the fastest and most accurate way for us to determine compatibility with Clarity Wireless network and check whether a device is locked or unlocked. Many phones appear to work the same way across different carriers, but they can have significant internal differences with their technology and software. By using your device IMEI, we can better understand the device’s capabilities on our network and see if it’s unlocked.

If my device is locked, how do I get it unlocked?

If your phone is locked, you’ll have to have it unlocked by the original carrier. In some cases, the phone may have a finance agreement that needs to be paid off before the carrier will unlock it. It may also take a few days to unlock the device.

Can I keep my existing phone number if I bring my own device?

Most phone numbers can be transferred to Clarity Wireless, but check the transfer eligibility of your existing number before switching to Clarity Wireless. After you've installed your new Clarity Wireless SIM, call us at 1-877-870-8901, visit Activate.claritywireless.app or visit a Clarity Wireless store to complete the transfer process. To get started, you'll need the following information:

  • Previous wireless company name
  • Previous wireless account number
  • Previous account PIN
  • Existing phone number

We recommend backing up your contacts, voicemail, and text messages before transferring your number to Clarity Wireless. During the process, you may have dual service for up to 24 hours, meaning your device will be active on both carrier networks. Please do not cancel your previous wireless service until you receive a confirmation text message or e-mail from Clarity Wireless saying that the number transfer is complete.

This IMEI checker may not cover all devices. Clarity Wireless cannot guarantee the performance of devices not sold by Clarity. Device must be compatible with the Clarity  network and able to use a Clarity SIM card or eSIM. NOT ALL 5G DEVICES FROM OTHER CARRIERS WILL HAVE ACCESS TO 5G SERVICE ON THE CLARITY NETWORK. Data speeds vary by device capabilities and network technology used in your coverage area. 4G LTE coverage not available everywhere. Compatible rate plan required. Tax due at sale. By purchasing, activating, or using your phone and our service, you acknowledge and agree to the Clarity Wireless Terms and Conditions of Service. Coverage not available everywhere.