Customer Proprietary Network Information ("CPNI") is created by our relationship with you as your telecommunications service provider. CPNI includes the type and quantity of certain telecommunications services you subscribe to and includes details about your calling activities, including call detail information such as the date and time of a call; duration of a call; call-originating and call-terminating phone numbers; and charges for a call. CPNI does not include your name, address, and phone number or information generated by text messaging, picture messaging or data services (such as internet access or usage and IoT solutions like vehicle or security monitoring).
When you become a customer of Clarity Wireless®, and no later than every two years thereafter, a notice will be provided to you explaining your rights about CPNI ("CPNI Notice"). You can expect to receive your CPNI Notice on your bill each month, in a separate mailing, or in a text message with a link to the CPNI Notice if you have prepaid wireless services.
If you would prefer that our agents and Affiliates cease using your CPNI for the purposes for which permission is required, then you may "opt out" – that is you may instruct us not to permit our agents and Affiliates to use your CPNI for the limited purposes outlined in this notice. That is your right and it will have no effect on our existing relationship or the services that you currently receive from us. However, it may make it more difficult for us to communication with you through our agents or Affiliates about new offers and features. Any decision to "opt out" will remain valid until you revoke it.
If you wish to opt out, contact us at any time by calling us. We will assume you have provided consent if you do not contact us beginning 30 days after the first time, we provide you notice in your bill or in a text message.
Clarity Wireless is prohibited under the CPNI rules from allowing our Affiliates and agents to use CPNI without your consent for the marketing of Affiliates' and agents' communications-related services to you. Your consent allows them to use CPNI to suggest their communications-related services to you or assist you with other telecommunications needs. Affiliates and agents have the same duties to safeguard your CPNI as we do.
We will not disclose your CPNI to unaffiliated third parties not working for us without your prior consent except to initiate, render, bill and collect for services provided by Clarity Wireless. We may share your CPNI without your consent with our Affiliates, agents, partners and third parties acting as our service providers that perform activities on our behalf, such as billing and collecting for our services, assisting in operating our network, managing our platforms and websites, and providing customer support. Additionally, for purposes permitted by law, Clarity Wireless may access or disclose CPNI without your consent to prevent fraud; comply with legal requirements; provide emergency assistance; enforce our Terms of Service and agreements; protect or defend the rights or property of Clarity Wireless, and in the event of the sale of part or all assets or other corporate reorganization; conduct audits; and facilitate the calculation of taxes, fees, or other financial obligations.