Business Phone Plans


Finally a phone service with small businesses in mind.

  • Whether you need a business line with great features or apps to work from anywhere, we make it super simple to get started.
    Keep your number or choose a new one at no extra cost.

A small business phone system with advanced features that help you get ahead

  • HD Audio
  • Low International Calling Rates
  • Virtual Fax
  • Virtual Receptionist
  • Mobile App
  • Free Toll Free Number
  • Free Local Phone Numbers
  • Ring Groups

A business phone system that helps you keep things running.

When times are unpredictable one thing is key: staying in touch with your team and your customers. We’ve curated over 50 features to help you do that easily, from wherever you need to be. From a Virtual Receptionist that directs customers to the right extension, to mobile apps and videoconferencing, we enable you to serve your customers better and collaborate with your team more efficiently. Pick the plan with the features that best fit your business.

Work, collaborate and connect from anywhere.

Ooma Office Pro makes meeting with your team, partners or customers easy. Call and text with our mobile app. Or use the desktop app with softphone to make calls and access Ooma Meetings, our powerful videoconferencing platform.

Business Phone Plans

All three Ooma Office plans begin with more than 50 essential business phone features that empower you to connect seamlessly with customers and co-workers. If your business requires advanced communication features, get more with Ooma Office Pro and Ooma Office Pro Plus.


  • Per User / Per Month
  • 50+ Standard Features
  • Virtual receptionist
  • Ring groups
  • Music on hold
  • One Toll-free Number
  • Digital Fax
  • Mobile App
  • Email Audio Attachments


  • Per User / Per Month
  • Everything in Essentials
  • Desktop App
  • Text Messaging
  • Videoconferencing
  • Call Recording
  • Enhanced Call Blocking
  • Voicemail transcription
  • Caller Info Match
  • Dynamic Caller ID
  • Google and Office 365 Integrations
  • Analytics
  • Analytics User Leaderboard

Pro Plus

$29.95/Per Month
  • Per User / Per Month
  • Everything in Pro
  • Call Queuing
  • Salesforce Integration
  • Microsoft Dynamics 365 Integration
  • Advanced Call Management
  • Ooma Meetings Recording
  • Hot Desking
  • Find Me, Follow Me
  • Call Screening

Ready to sign up for Ooma Office phone service?

Business Phone System FAQ’s

How is this business phone system different from other service providers?

Ooma Office combines the ability to have unlimited lines for your business with an easy do-it-yourself setup and reduced monthly service costs. We offer a full suite of business phone features designed to deliver a great communications experience to inbound callers before, during and after business hours with settings you can control from anywhere.

Ooma Office has over 50 features that can help your business. To learn more about Ooma Office features, visit the business phone system page for more information about how our service can streamline your business communication needs. 

How much can I save with a small business VoIP phone?

With service plans starting at just $19.95 per user, per month (which includes a phone extension), Ooma Office can help small businesses save between 40% to 60% compared to their current provider's monthly per line charge. 

Note: Unlimited calling is included with Ooma Office subscription fees but monthly taxes and fees still apply due to federal regulations.

Traditional business landlines typically cost between $40 to $50 per line per month, depending on features. Ooma Office plans start at just $19.95 per user, per month, so cost savings is a primary reason why so many people switch. 

Find out how much your monthly bill will be reduced and how much your taxes and fees will be with Ooma Office Essentials service by checking out the Ooma small business savings calculator.

Can I get a toll-free number with a small business phone service?

Many small businesses make it a priority to set up a toll-free number for their customers. Not only does this allow their customers to get more general information about their business and locations, but it also gives small business owners a nationwide presence and helps them look more professional. 

Setting up a toll-free number with Ooma Office is simple and straightforward. 

How to add a toll-free calling plan

If you're planning on receiving a lot of toll-free calls, you can also add a toll-free calling plan to your Ooma Office account. 

If you receive more than 500 minutes of incoming toll-free calls each month, you may want to subscribe to a toll-free calling plan to reduce the cost to your business. Ooma Office currently offers two toll-free calling plans: 

  • $15 per month for 1,000 additional minutes of toll-free number calling (1,500 minutes total per month). Additional minutes are charged at 2.9¢ per minute. 
  • $30 per month for 2,500 additional minutes of toll-free number calling (3,000 minutes total per month). Additional minutes are charged at 2.4¢ per minute. 
What is a business office phone system?

Internet phone systems use the internet to connect callers with one another. Using Voice over Internet Protocol (VoIP) technology, telecom providers like Ooma also allow business callers to make phone calls from iOS and Android devices using their company’s phone number.

VoIP phone systems give companies greater flexibility and mobility with their business lines compared to traditional business landline phones. Business phone systems go further with VoIP too, gaining important features you may be used to on your mobile phone, like text messaging, voicemail transcription and more.

Features of Business Phone Systems

One of the biggest features of cloud-based phone systems is a virtual receptionist. You can generate automated voice messages that direct your customers to different departments and locations through one central business phone number. Because business VoIP systems operate in the cloud, it means that your employees can handle business communications from office desk phones as well as mobile phones with ease.

Business phone systems using VoIP offer many other important communication features including:

  • Conference bridge

  • Call transfers

  • Modes for business hours and after hours

  • Voicemail

  • Caller-ID

  • Music on hold

  • Ring groups, and more.

Advantages of Cloud Phone Systems


Compared to the setup costs of traditional landline phones, cloud-based office phone systems are much more cost-effective. There’s no need for professional installation or IT personnel (many cloud systems are DIY), and you won’t have to worry about contracts.

Mobile Phone Enabled

With the rise of remote workers, traveling workers, and widespread smartphone use in general, mobility features are a huge selling point for VoIP systems.


Cloud-based technology also enables businesses to add extensions for new employees digitally as their company grows. For small and medium sized businesses, this is particularly beneficial because they don’t have to pay for an intrusive, expensive installation process.

Easy Setup

Cloud-based business phone systems often have a do-it-yourself setup. Usually all you need is a high-speed internet connection, access to your service’s user portal to manage settings and whatever hardware you are using, whether it’s a traditional business VoIP phone or smartphone.

Reliable Service

Having great call quality is a must for businesses. VoIP systems can intelligently prioritize voice traffic even during congested network conditions, so every call you make is crystal-clear despite bandwidth-intensive tasks.

Who Benefits Most from VoIP Office Systems?

VoIP can be the right choice for small businesses due to its low cost, simple setup, ease of use and the ability to scale quickly as business grows. IT and infrastructure for traditional phone systems can be expensive and time-consuming. Cloud-based systems are also ideal for small businesses because managers can add new employees and seamlessly use their main business phone number in multiple locations.

To learn more about cloud phone systems or business VoIP, check out our suite of solutions for small businesses and enterprise phone systems and watch the customer testimonial below.

How do I add more employees to my business phone system?

Ooma Office has an intuitive web portal that allows you to scale as your business grows. 

for a new hire, you can set up their personal extension through their mobile device and download our award-winning mobile app for business calls. These options allow your new employee to get up and running straight away and could also be an excellent solution for remote workers or employees who travel frequently. 

You can also always buy an additional analog or IP phone from Ooma or purchase an analog phone at your nearest retailer and add an additional line through an Ooma analog-to-internet adapter. 

Learn more about adding phone numbers by visiting our FAQ page.

How do I record a phone call?

Ooma Office Pro and Ooma Office Pro Plus users can record phone calls. Users may need to record phone calls for various reasons, including customer service training, creating a formal record of verbal sales transactions and complying with industry requirements or best practices.

There are two ways to record calls with Ooma Office Pro and Pro Plus, and both are simple to use – either permant recording for selected extensions or on demand.